All access credit & Sales
Got an email that asked what’s on my mind so here it is. If the premise of the All Access program is that dollars spent can be used for full ownership of products, then keep their function as usable dollars even when you decide to have a sale. This may be nearly as frustrating of a business decision for customers that want to love your company as the original Current as Subscription only model attempt. A credit should act as money whether you run a promo or not. That fact I can’t bank those funds and use them on a sale is infuriating and I carry a fair amount of resentment about it.
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