Plugin Troubleshooting

Repeated login request

No seats available

Connection failure

Unable to login

Clean installation

Contact

Feedback

Quick setup & information about Minimal Audio products.

Getting Started

Starting Points

System requirements

Supported payment methods

Installation guide

Plan & Pricing

All Access vs. Perpetual

All Access: 7-Day Free Trial

Manage your subscription and learn about All Access.

All Access Support

Essential Info

Plan & billing

Installing & activating All Access

Frequently Asked Questions

All Access FAQs

What's included in All Access

How ownership credit works

How to manage my All Access plan

How to find my billing date

How to update my billing information

How to download your invoice

What happens if I cancel my plan?

Overdue payment error

Do I still have access if I change my email address?

New plugin not added to my account

When will I receive my ownership credit

Policy & Terms

Policy FAQs

Educational discount

Return policy & refund procedures

License transfer policy and guide

Are your sound packs royalty free?

Terms & EULA

Sounds EULA

Software EULA

Plugin Troubleshooting and Software Update.

Product Support

Plugin FAQs

How do I update your plugins?

How do I install expansion packs?

How can I uninstall your software?

How can I manage plugin activations / seats?

How many activations are allowed per license?

Where are the plugin files located?

Where are your presets stored on my computer?

Where can I find crash log files?

Plugin rescan guide

Account settings, Order & Payment info, FAQ.

Account Support

Account Settings

Password reset

Where can I access my plugins and expansion packs?

Delete account

Billing & Invoice

Why did my payment fail?

Where can I find my invoice?

Hey 👋, how can we help? 

Help Center

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